The Experience · 01 The Carts
The cart.The moment.The experience.
A little theater. A little indulgence. A beautifully styled hot chocolate experience, brought directly to your event.
02 · What’s in your cup
A little cup of something extraordinary.
Rich, European-style hot chocolate made with Ghirardelli chocolate and our signature coconut milk-based, non-dairy recipe.
Every cup is poured fresh at the cart and served in our standard 8-ounce ripple cup.
03
What’s included
Everything that comes with your hot chocolate bar.
- Cart+ Umbrella or Awning. OR supply your own cart.
- Ghirardelli hot chocolateMade with coconut milk (not dairy milk)
-
Three Chef’s Pick toppingsSelected by our team
Examples include
- Lotus Biscoff crumbles
- Chocolate hazelnut pirouettes
- Oreo crumbles
- Wafer cookies
- Shaved peppermint
- Chocolate chips
- Dutch stroopwafel cookies
- Toasted coconut
Your package includes three Chef’s Pick toppings, selected by our team. These examples are for inspiration; not all eight are served at every event.
- Giant marshmallows
- Two holiday-flavored whipped creams
- One professional attendant
- Standard 8-ounce ripple cups
- Setup and teardown
Insurance & venue requirements
A sample Certificate of Insurance is available for review. View Sample COI ↗ (opens in a new tab)
Password required. Simply reply to your proposal email to request access.
Please confirm your venue’s insurance requirements before booking. Additional coverage or endorsements beyond our standard policy may incur additional fees and are subject to availability.
04 · Make it yours · Six ways
Custom branding.
Your brand. Our hot chocolate. A rather beautiful combination.
Cart branding
Custom cart panels
The cart becomes the campaign. Dress the front and sides in your own branding.
Front
48″ × 30.5″
Sides
24″ × 30.5″
- Fits
- Both the Hero Cart and the Premium Cart
- Material
- Matte foam board, recommended
- Sizing
- Panels must not exceed these dimensions.
- Install
- Our team installs your panels on the cart.
- Pickup
- One complimentary pickup when you order through our local vendor.
Estimated cost
Estimated vendor pricing. Final prices are determined by the supplier and paid directly by the client.
Premium Cart awning assembly
The Premium Cart’s awning requires an additional person to assist with assembly. Please arrange for two sturdy step stools or an appropriate platform ladder. Alternatively, two tall adults who can comfortably reach the assembly points may assist, provided the awning can be assembled safely from the ground.
Printed napkins
Custom napkins
Branding that doesn’t have to shout. Your logo travels with every cup.
Countertop menu
Custom menus
A finishing piece designed to match your event’s look.
Suggested cardstock size: 8.75″ × 12″
Printed stirrers
Custom drink stirrers
A small detail with a strong point of view. Wooden stirrers carrying your logo.
Printed cups
Custom cups
Your artwork, wrapped around every pour.
Our hot chocolate is portioned for 8-ounce cups. Clients are welcome to source custom cups featuring their own branding.
Printed marshmallows
Custom marshmallows
Company logos, monograms or event artwork, floating right on top.
05 · How branding works
You bring the brand. We bring the experience.
Custom branding is client-sourced, but we’ve made the process ridiculously easy. Once your event is booked, we’ll share our curated vendor guide with easy online ordering links for everything from cart panels to custom marshmallows. You choose what you love, and we’ll take care of installing your cart branding. Have something special in mind? You’re always welcome to use your own vendor.
-
You
Source your branding
Clients purchase physical branded materials directly from suppliers.
-
Us
Provide the experience
We provide the cart, hot chocolate, and professional attendant.
-
Our team
Install your panels
We install the client-provided cart branding.
Prefer hands-off?
$650
Optional in-house branding coordination.Plus the cost of physical branded materials.
06 · Event details
The little details.
Cart dimensions
4′×2′Width × depth · cart footprint
Accessibility
Our cart fits through a standard doorway and inside a standard elevator, making it suitable for indoor events, office buildings, and commercial venues. The umbrella or awning is assembled on site.
- Space
We require an 8′ × 8′ space.
Room for our cart and comfortable guest flow.
- Water & electricity
Preferred, but not required for service.
When a sink with potable drinking water and access to electricity are both available, we prepare our hot chocolate on-site. If either is unavailable, off-site preparation arrangements must be confirmed in advance.
- Arrival & setup
Approximately 30 minutes before service.
We recommend adding additional setup time for events in commercial buildings, shopping centers, or venues requiring stair access. When additional setup time is included as a separate line item in your proposal, our team arrives approximately one hour before service.
- Parking
Provided or validated by you.
If parking is not provided or validated for our team, a $60 parking fee is charged after the event.
- Service
A professional attendant with every cart.
Your attendant manages the hot chocolate experience and serves your guests. Event-day contact details are shared after booking.
- Cart finishes
White, American walnut or light wood.
Cart countertops may be finished in white, American walnut, or light wood. Display containers and styling accessories are subject to change.
Payment
All payments must be made in advance.
Our catering service is prepaid in full by the event host.
- At the cartOur staff does not accept cash or card payments from guests at the cart.
- Selling tickets?If you’re selling tickets that guests can redeem for hot chocolate, we’re happy to accept those during service to help you recover your costs.
The Experience
The best details are the ones you remember.
Beautifully served. Thoughtfully styled. Entirely yours.
Questions about your proposal? Simply reply to the email it came with.
